Data deletion request.

1. How to submit a request

The request must be sent to the institutional email: contato@dynamicslabs.com.br, describing the deletion request and the data needed to locate the information.

2. Minimum information required

To locate the data, please provide at least:

• •Full name
• •Associated email or phone
• •Client company, where applicable
• •Description of the data or integration to be deleted

3. Identity confirmation

We may request additional information to confirm the requester's identity and prevent improper deletions, respecting the data subject's rights.

4. Response time

We respond to requests within a reasonable period, considering the complexity of the request and the applicable legal obligations.

5. Retention required by law

We do not promise immediate or absolute deletion when there is a legal retention obligation or a need to protect rights. In such cases, data will be kept for the required period.

6. Disconnecting an integration by a client company

A client company may request the disconnection of an integration managed by Dynamics Labs via the institutional email. The disconnection will be processed according to the contract and applicable technical instructions.

7. Revoking permissions in the Meta app

To revoke permissions granted to the Dynamics Labs app within Meta, the client can access the Meta business settings and remove the app's access. Dynamics Labs can technically guide this process when needed.

8. Contact channel

For questions or to follow up on requests, use the institutional email: contato@dynamicslabs.com.br